LEWIS HOME RENOVATIONS PRIVACY POLICY
Effective Date: 29th April 2025
Introduction
Lewis Home Renovations Ltd (“Lewis Home Renovations”, “we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you:
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Visit our website: www.lewishomerenovations.com
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Submit an enquiry or request a quotation
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Engage our services for kitchen renovations, bathroom installations, home extensions & conversions, or full design & build projects
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Communicate with us via phone, email, or social media
We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Lewis Home Renovations Ltd is the data controller responsible for your personal data.
Registered Details:
Company Number: 09743805
Registered Office: Unit F, 3 Cardain House, Gregories Road, Beaconsfield, Buckinghamshire, HP9 1HG
📧 enquiries@lewishomerenovations.com
What Personal Data We Collect
We collect personal data to deliver a high-quality, tailored renovation and design service.
Information You Provide
- Full name
- Email address
- Telephone number
- Property address / project location
- Project details and design preferences
- Payment and billing information
- Marketing preferences
- Any correspondence or communications
Information Collected Automatically
When you use our website, we may collect:
- IP address
- Device and browser type
- Website usage data (pages visited, time spent, interactions)
- Approximate location
- Referral source (e.g. Google search, social media)
Information from Third Parties
We may receive information from:
- Trusted subcontractors and suppliers
- Payment providers
- Marketing platforms (e.g. Google, Meta)
- Social media interactions
How We Use Your Personal Data
We use your personal data to operate and grow a professional design & build renovation business, including:
- Preparing quotations, proposals, and project designs
- Delivering kitchen, bathroom, and home renovation services
- Managing projects, site visits, and installations
- Communicating with you throughout your project
- Processing payments and managing accounts
- Improving our website performance and user experience
- Analysing marketing and website traffic
- Sending service-related communications
- Sending marketing communications (where consent is provided)
- Complying with legal and regulatory obligations
Legal Basis for Processing
We rely on the following lawful bases under UK GDPR:
- Contractual necessity – to deliver agreed services
- Legal obligation – for tax, accounting, and regulatory compliance
- Legitimate interests – to improve services, operations, and customer experience
- Consent – for marketing communications and optional cookies
Marketing Communications
We may send you updates, insights, and offers relating to:
- Kitchen renovations
- Bathroom design and installation
- Home extensions and refurbishments
- Bespoke joinery and interior projects
You will only receive marketing communications if you have opted in.
You can unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly at enquiries@lewishomerenovations.com
Sharing Your Data
We only share your personal data where necessary to deliver our services or comply with legal obligations.
This may include:
- Approved subcontractors and installation teams
- Suppliers and logistics partners
- Payment processors and financial providers
- IT and website service providers
- Professional advisors (legal, financial, compliance)
- Regulatory authorities where required
We do not sell your personal data to third parties.
International Data Transfers
Some third-party providers may process data outside the UK or European Economic Area (EEA).
Where this occurs, we ensure appropriate safeguards are in place, including:
- UK adequacy regulations
- Standard Contractual Clauses (SCCs)
- Secure data processing agreements
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Ensure website functionality
- Improve user experience
- Analyse website performance (e.g. Google Analytics)
- Support marketing and remarketing
You can manage cookie preferences via your browser settings.
For more information, please refer to our Cookie Policy.
Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- SSL encryption
- Secure hosting environments
- Firewall and malware protection
- Restricted data access
- Staff awareness and training
While we take all reasonable steps, no system is completely secure.
Data Retention
We retain personal data only as long as necessary for:
- Delivering our services
- Meeting legal and regulatory obligations
- Resolving disputes and enforcing agreements
Typically, we retain data for up to 5 years following your last interaction with us.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
👉 www.ico.org.uk
To exercise your rights, contact:
📧 enquiries@lewishomerenovations.com
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their content or privacy practices. Please review their policies before submitting personal data.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised effective date.
Contact Us
For any questions regarding this Privacy Policy or your personal data:
Lewis Home Renovations Ltd
Unit F, 3 Cardain House
Gregories Road
Beaconsfield
Buckinghamshire
HP9 1HG